Urgent tenant help

Get the right help first.

For immediate danger, contact the emergency services. For an urgent problem with your home, call our team.

Immediate danger

Emergency services

If there is an immediate danger to life, call 999.

Call 999
Your home

Urgent repair

A serious leak, loss of power, no heating in cold weather or a security risk: call our team.

01524 888 151

We respond to every report within 24 hours.

Not an emergency?

For routine maintenance, use the repair reporting route with your address, a description and photos if it is safe to take them. For tenancy paperwork or a general question, contact our team.

A maintenance worker with a toolbox talking with a student who is showing them something on their phone
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