Tenant emergency support
Emergency Tenant Contact
Use this page when something is urgent, unsafe, or cannot wait until the next working day.
Use this page for urgent tenant issues
Call first when the problem is unsafe, causing damage, or cannot wait until the next working day.
- Major leaks, flooding, or water entering electrics
- Hazardous electrical faults or burning smells
- No heating or hot water during cold weather
- Broken external doors, locks, or serious security issues
- Anything that creates immediate risk to people or the property
1. Call Bayt
Use the emergency repair numbers above so the issue can be triaged quickly.
2. Add images to the ticket if safe
After calling, attach clear images to a repair ticket to help the team arrange access or the right contractor.
3. Use emergency services first when needed
If there is danger to life, fire, a crime in progress, or a medical emergency, contact the appropriate emergency service first.
Emergency tenant guidance
Call Bayt if there is immediate risk, serious water escape, unsafe electrics, loss of essential services, or a security issue.
After calling about an emergency, attach clear images to a repair ticket if it is safe to do so. This helps the team arrange the right next step.
If there is danger to life, fire, crime in progress, or a medical emergency, contact the appropriate emergency service first.
Quick checks before viewing
- Review rent and included bills
- Ask about deposit protection
- Check travel time to campus
- Share your group size and year
