Non-emergency repair
Something needs fixing but it is safe to wait
Use a repair ticket for maintenance issues. Describe the problem, add access notes, and attach clear images to the same ticket.
Tenant repairs
Report a Repair
Tell us what has happened, where it is, and how urgent it is. Clear repair reporting helps the right person respond quickly and keeps your home safe.
Choose the right way to get help
Pick the route that matches the problem. This gets urgent issues dealt with quickly and gives the repairs team everything they need for routine fixes.
Emergency repair
Someone is unsafe or the property could be seriously damaged
Call now for major leaks, hazardous electrical faults, serious security problems, or loss of essential services in cold weather.
Non-emergency repair
Report a repair
Tell us what is happening and where. The more specific the report, the quicker the team can arrange the right next step.
